Tonya has worked in the CarletonDocs® document support department since 1997 and has been in a managerial role at Carleton since 2005. She was promoted to Director of Client Success in 2023 and now leads the support team that oversees all of Carleton's clients that utilize the Carleton calculation solutions and document services. From the client onboarding process to ongoing support, she ensures that Carleton's clients are receiving expert-level support and continuously strives to enhance the overall client experience.
Tonya graduated from Ball State University and completed the executive management in supervisory development program at the University of Notre Dame.